Frequently Asked Questions
Is your dog suitable for our hotel?
We provide a family environment which is suitable for friendly, family dogs.
We cannot take any dog which exhibits AGGRESIVE TENDENCIES, or is not socialised. There is a big difference between a warning growl and an attack which will cause harm to other dogs.
No dog is perfect, but we like our doggy guests to be reasonably obedient, calm, and certainly non-aggressive.
Dogs MUST be able to be left for an hour without howling or barking.
Dogs must also be house trained, toilet trained and non destructive of doors etc. Of course, chewing of toys (and stealing the kids toys) is normal :)
If your dog is an escape artist or liable to jump out of a window, please let us know so we can take extra care.
My dog is old and takes medication
We go the extra mile when taking care of senior and dogs with health issues. We understand their needs. A nice quiet, comfy spot on the sofa is what we have found most older dogs prefer. We will ensure all medication/tablets are taken as prescribed by your vets.
What will happen if my pet is ill while I am away
If we believe Veterinary treatment is necessary we will take your dog directly to your own vet, in preference, or otherwise to our own local vet. Any costs incurred will be reclaimed from you on your return. According to your instructions as to whether you’d like to be contacted & the nature of the treatment we will contact you on your emergency number. We will discuss what has happened and keep you updated of your pet’s progress.