Frequently Asked Questions
Is your dog suitable for our hotel?
We provide a family environment which is suitable for friendly, family dogs.
We cannot take any dog which exhibits AGGRESIVE TENDENCIES, or is not socialised. There is a big difference between a warning growl and an attack which will cause harm to other dogs.
No dog is perfect, but we like our doggy guests to be reasonably obedient, calm, and certainly non-aggressive.
We have 2 dog loving cats in the home who are very confident around dogs of all sizes. If you believe your dog would injure or kill one of the cats then it is best choosing a cat free place to stay. The cats are great for playful dogs who will benefit from spending time with cats who do not run when barked at :)
Dogs must also be house trained, toilet trained and non destructive of doors etc. Of course, chewing of toys (and stealing the kids toys) is normal :)
Large dogs who would jump a large wall to escape would not be suitable for our hotel.
My dog is old and takes medication
We go the extra mile when taking care of senior and dogs with health issues. We understand their needs. A nice quiet, comfy spot on the sofa is what we have found most older dogs prefer. We will ensure all medication/tablets are taken as prescribed by your vets.
What will happen if my pet is ill while I am away
If we believe Veterinary treatment is necessary we will take your dog directly to your own vet, in preference, or otherwise to our own local vet. Any costs incurred will be reclaimed from you on your return. According to your instructions as to whether you’d like to be contacted & the nature of the treatment we will contact you on your emergency number. We will discuss what has happened and keep you updated of your pet’s progress.