Frequently Asked Questions
Is every dog suitable for home boarding
We provide a family environment which is suitable for friendly, family dogs. We cannot take any dog which exhibits aggressive tendencies, or is not socialised. No dog is perfect, but we like our doggy guests to be reasonably obedient, calm, and certainly non-aggressive. Dogs must also be house trained.
My dog is old and takes medication
We go the extra mile when taking care of senior and invalid dogs. We understand their needs. A nice quiet, comfy spot in the lounge or our cool hallway is what we have found most older dogs prefer. We will ensure all medication/tablets are taken as prescribed by your vets.
What will happen if my pet is ill while I am away
If we believe Veterinary treatment is necessary we will take your dog directly to your own vet, in preference, or otherwise to our own local vet. Any costs incurred will be reclaimed from you on your return. According to your instructions as to whether you’d like to be contacted & the nature of the treatment we will contact you on your emergency number. We will discuss what has happened and keep you updated of your pet’s progress.
What should I bring with my dog for overnight stays
Please bring your dogs usual food and favourite toy if they have one. We don't require leads, beds or treats but a blanket with your smell on it is fine. If your dog has a daily dentastick or similar, this is also fine to bring. We have plenty of dog beds here, plus full access to our sofas, chairs and knees :)
TERMS & CONDITIONS
We invite new customers to bring their dog along to meet us before a booking is made. This allows us to ensure your dog(s) get along with our own friendly dogs and any other dogs that may be staying and gives you the opportunity to view our facilities.
Bookings can only be confirmed following receipt of both the 10
and online quote/booking form completed. The remainder of the payment is due on the day of delivery of your dog(s).
We cannot accept any dog without
proof of current vaccinations (can be sent as a photo, or a note from the vet)
Miki’s Dog Sitting will not accept any liability for any contracted illness for which your dog has not been vaccinated against.
Your dog(s) must be in good health on arrival, and you agree to deliver your dog(s) in a
clean condition, worm, tick and flea treated
Whilst every possible care is taken of each dog we cannot be held responsible for loss either from illness or other causes whilst your pet is in our care, or during the transport to and from us. Nor for any of the owner’s property which is brought with the dog(s).
In the event of accident or illness, consent is given for a veterinary surgeon to be called for any attention or treatment that is deemed necessary. Vets fees are payable by the animal owner. We have public liability insurance that covers your pet whilst in our care.
All boarding fees must be paid on delivery and any expenses, which may have arisen, before the dog(s) leaves our care.
If a dog is not collected within 7 days of the stated departure date, and no communication has been received from the client, Miki’s Dog Sitting will classify the animal as abandoned and attempt to re-home or send to a charitable animal organization.
cannot accept entire males apart from the odd acception of one that does not show entire male tendencies due to their current atmosphere.
In the case of a cancellation the whole period booked will be charged unless
2 weeks written notification
of cancellation is given.
Photographs may be placed on Facebook, allowing our clients to ‘look in’ on their pet, while the dog is in our care.
We reserve the right to refuse to board any dog(s) not suitable for boarding.
In the event of an emergency and/or if we are unable to proceed with the booking we will endeavour to arrange an introduction to another suitable boarding service without any liability to us.
We reserve the right at our discretion to cancel a booking and refund your deposit without any liability to us.
If for any reason part of these terms and conditions is severed or void the remaining terms and conditions shall not be affected.