Terms and Conditions

We invite new customers to bring their dog along to meet us before a booking is made. This allows us to ensure your dog(s) get along with our own friendly dogs and any other dogs that may be staying and gives you the opportunity to view our facilities.  

A booking is not complete without a 10% non refundable deposit.

Payment is due on the day of delivery of your dog(s).

All dogs must be up to date with vaccinations including Kennel Cough. 

Miki’s Dog Sitting will not accept any liability for any contracted illness which is always a risk when dogs are playing with other dogs.

Your dog(s) must be in good health on arrival, and you agree to deliver your dog(s) in a clean condition, worm, tick and flea treated.

Whilst every possible care is taken of each dog we cannot be held responsible for loss either from illness or other causes whilst your pet is in our care, or during the transport to and from us.

If your dog happens to escape from our premises we will endeavour to recover the dog to the best of our ability. However we cannot accept liability for animals pose a flight risk as they should have good recall and be able to fit into a normal home environment being well socialised with other dogs.  Nor for any of the owner’s property which is brought with the dog(s).

In the event of accident or illness, consent is given for a veterinary surgeon to be called for any attention or treatment that is deemed necessary. Vets fees are payable by the animal owner.

We have public liability insurance that covers your pet whilst in our care.

All boarding fees must be paid on delivery and any expenses, which may have arisen, before the dog(s) leaves our care. If a dog is not collected within 7 days of the stated departure date, and no communication has been received from the client, Miki’s Dog Sitting will classify the animal as abandoned and attempt to re-home or send to a charitable animal organization.

Unfortunately, we cannot accept entire males apart from ones who do not show entire male tendencies.

In the case of a cancellation the whole period booked will be charged unless 2 weeks written notification of cancellation is given.

Photographs may be placed on Facebook, allowing our clients to ‘look in’ on their pet, while the dog is in our care.

We reserve the right to refuse to board any dog(s) not suitable for boarding.

In the case of a dog showing signs of aggression or a destructive manner, dogs may be asked to be collected early as this is against the terms and conditions of the contract.

In the event of an emergency and/or if we are unable to proceed with the   booking we will endeavour to arrange an introduction to another suitable boarding service without any liability to us. We reserve the right at our discretion to cancel a booking and refund your deposit without any liability to us.

If for any reason part of these terms and conditions is severed or void the remaining terms and conditions shall not be affected.